Posts in Change Management

Innovation in Crisis

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Has your company come up with an innovative value or completely changed what they do in this crisis?

We have seen some very quick changes in business because of COVID-19.

Manufacturing plans moving quickly to producing masks and ventilators.

Distilleries producing hand sanitizer.

Restaurants switching to a dine out operating model.

Many businesses moving to online interaction. We even are seeing online happy hours and networking events.

Is your business one of the ones stuck in the old way of doing business? Or, were you able to make a quick shift to something profitable?

So many businesses are stuck in their old way of doing business.

Which are you?

If you’ve changed, hiws that working out for you?

#success #incubator #business #coaching #consultants

Contingency Planning

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How important is disaster and contingency planning for your business … now? ο˜‰

In 2016, my wife and I opened our horse farm. We also started an equitherapy-for-vets nonprofit.

One of the requirements for accreditation of the nonprofit was to establish contingency plans to mitigate potential risks.

After 21 years in the military and 7 years as a war planner, I fully understood the importance on risk mitigation through disaster and contingency planning.

Even though we’re a small business, we have plans in place for Flooding, Freeze, and Fire. The Flooding and Freeze plans have been used every year since we opened.

We never imagined that Pandemic would be on the list!

However, what we found is that we were able to pull out our plans and were able to quickly pull key aspects of the existing plans to create a quick response to deal with this crisis.

Did your business have any formal contingency plans going into this? Have you ever considered business risks and devised mitigation strategies.

No one could have planned for a Pandemic, except maybe the World Health Organization. However, planning is still quite important.

If you don’t have any contingency planning, what are you going to do about it today?

#success #incubator #business #coaching #consultants

Leadership After COVID-19

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How will your leadership  behaviors change after COVID-19?

I’ve seen some pretty sad displays of business leadership during this crisis.

Governments hiding the truth. Business owners forsaking their people.

By now, most have seen the story of Chili’s in the Atlanta airport, where they had all their workers come in to clean the store and then laid them all off directly afterwards.

As a leader, have you taken a hard look at yourself in the mirror and witnessed how your behavior had changed in this crisis? Are you self-aware?

Jobless claims soared to 3.2M.

This week, I heard of a business leader moving all their sales staff from partial salary to 100% commission. This in a company that can’t sell anything right now. Might as well lay everyone off.

Then I’ve seen leaders that eliminated their entire salary and all the executives took a pay cut.

Some companies have cut all salaries in half during this crisis to keep everyone on staff and protect their jobs.

While others have used this as a way to eliminate people they wanted gone from their company all along.

Imagine what people will look for in a leader after this crisis? Especially at a time where companies will be hiring in the droves.

#success #incubator #business #coaching #consultants

What Will Change?

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How will our  world change due to the coronavirus β›‘ crisis?

My Predictions:

More people will find remote online employment versus employment in a brick and mortar business.

Businesses will also move more to remote workers and reduce their costly footprints.

Homeschooling is going to step up for sure.

If teaching K-12 remotely works, people are going to question the public burden of costly infrastructure–we might see physical campuses simplyngo away.

Grocery and supplies delivery will significantly increase.

People will store more nonperishable food and consumables in their homes.

Expect more home downsizing.

Eating at home and healthier will increase.

The streaming video industry will grow significantly to serve much more people — things like movie theaters will decline.

Trust in government will hit the single digits.

Your thoughts?

#success #incubator #business #coaching #consultants

Enter the matrix

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Do you, or have you operated in a Matix Organization? πŸ€”πŸ€“

I have seen, recommended, and used the matrix approach in several organizations over the past 30 years.

Most recently, I led a team of process Improvement experts and, although they worked for me, they were matrixed out to support different clients. This gave me the flexibility of economies of scale, but also deeply embedded them with clients (product lines).

I’ve found that a matrix approach is very effective in many but not all situations.

If you’ve been in a matrix organization, can you share your experience?

What were the benefits?

What were the challenges?

Was it a success or failure?

If you’ve never seen a matrix environment before, let me know too. What are your thoughts about one?

How are you organized now?

If you’re a professional in organizational design, what experience have you had creating matrix orgs?

What are your thoughts and cautions on them?

Thanks for your discussion. Very excited to hear from everyone.

#success #incubator #business #coaching #consultants
Crosscutter Enterprises
www.crossctr.com

Reset Your Funk!

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Ever have one of those days where you feel in a funk and, regardless of what you’ve got done, you feel like you haven’t accomplished anything?

You don’t want to carry that feeling and funk into tomorrow.

How you you hit the reset button and start out a new day with a positive outlook on the rest of the week?

Confusing Signals?

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Confusing Signals in the Office?

Consider your message and signal change appropriately.

Have you ever been driving on the highway and some driver suddenly cuts across from two lanes over to exit, nearly causing an accident?

Ever sat at an intersection waiting for a car to pass so you can get out, when that driver turns at your street without signaling?

How about pushing your grocery cart through the store and someone suddenly stops right in the center of the aisle to grab something off the shelf?

Imagine running your business like this? Starting and stopping, turning, and changing…all the whole time forgetting to signal your actions to your employees and customers.

When you’re planning a change in business, consider all the ways to signal the change. Think of all the trouble it won’t cause!

Great Find from Disney!

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Have you ever seen this from Disney?

I know this was the first time I saw it!

On the Gallup Q12, Question #8 asks, “Does the mission/purpose of your company make you feel your job is important?”

I’ve studied the Gallup results and looked at many top performing and low performing companies. There are four things that drive engagement in an organization and mission / purpose is the number one.

If Question #8 is a disagree or strongly disagree, the rest of the survey will follow suit.

However, having a strong mission/purpose is only part of the story. Some organizations have done a phenomenal job identifying a very purposeful mission. Then, they fail to effectively communicate it and their leaders fail to live it.

How is your organization’s engagement around its mission and purpose?

Get the book today:
Overcoming Organizational Myopia:
Breaking Through Siloed Organizations https://www.amazon.com/dp/1945151005/ref=cm_sw_r_cp_apa_i_p7UXCbNQ4RTBH

Share Your Success

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β€œSeventy percent of success in life is showing up.” – Woody Allen

As we step into the last week of February, what is the one thing you most want to accomplish this week?

For me, this week, I start teaching tomorrow my first business class with Hallmark University — Business Intelligence and Analytics. It’s both an in-person and online course. I want to make this an effective and impactful experience for the students.

So, my one this is: To Deliver Value This Week!

Share with me and everyone else your one thing this week! Let’s make it happen!!!