Posts tagged consultant

What Was Your First Job?

What was your first job? Leave a comment below.

My first paying job was a paperboy. When I look back on this now, I can see the lessons I learned and didn’t realize it.

Capacity Management. No matter how many papers I would have liked to deliver (and make money from), only so many would fit in the bags on my bike. This is why paper routes were taken over by people in vehicles.

Accounts Payable. If I didn’t collect the money from the customers, I didn’t get paid. This taught me concepts, like: “fee for service,” and “deadbeat.”

Customer Experience. I got lazy and I dumped my papers in the bushes one time. Tons of people called and complained. I don’t mind being lazy, but that just caused more work in the long run. People don’t like lazy employees.

I didn’t think I was a Business Owner when I owned a Paper Route. Maybe if I had, I would have run it different? In life, we often do see us as “owning” anything when we work for a company…we turn over our rights to someone else. Maybe we need to rethink ownership, regardless of our role?

Where did you start and what didn’t you learn from it?

Myopia at Work

I love this example of how organizational myopia takes hold within silos.

Everyone thinks it’s the ‘silo’ at fault, but there are deeper issues at work…

Learn how to identify and deal with these issues and more in Overcoming Organizational Myopia.

Need help identifying what’s going on, engage Crosscutter Enterprises — we have 30 years’ experience detecting and solving these issues.

Silos Form Everywhere

You wouldn’t think a small business could experience silos and develop organizational myopia, but it can happen.

My wife and I also own an equestrian facility called Fine Print Farms. After reading Overcoming Organizational Myopia, it can be easy to spot silos as well as identify whether they’re causing myopia in any business.

Fine Print Farms only has about 12 employees, but distinctly different groups exist: Owners and Employees; Barn Management; Property Management; Office Management; and Trainers. These “silos” exist because that’s how we organize and effectively manage operations at the farm.

Myopia sets in when these silos stop working together to achieve the mission and only focus on their own areas. These silos must work together to be effective and sometimes what they do might work against each other.

This book teaches how to identify the root causes of organizational myopia and deal with it.

Confusing Signals?

Confusing Signals in the Office?

Consider your message and signal change appropriately.

Have you ever been driving on the highway and some driver suddenly cuts across from two lanes over to exit, nearly causing an accident?

Ever sat at an intersection waiting for a car to pass so you can get out, when that driver turns at your street without signaling?

How about pushing your grocery cart through the store and someone suddenly stops right in the center of the aisle to grab something off the shelf?

Imagine running your business like this? Starting and stopping, turning, and changing…all the whole time forgetting to signal your actions to your employees and customers.

When you’re planning a change in business, consider all the ways to signal the change. Think of all the trouble it won’t cause!

Tearing Down Silos

Listening to another leader proposing to solve their organizational problems by “tearing down the silos.”

Stop tearing down silos!

Overcoming Organizational Myopia shares how silos are just expected in an organization, but we expect them. We, as humans, have a desire to belong. If we don’t belong to our team, then it is much more difficult to effectively perform.

Thus, silos always form. Breaking them down only causes confusion and angst as employees rebuilt their connections (and silos reform).

Learn why organization lose sight of the long range, strategic view and become “myopic.” Then learn how to go about solving it without resulting to drastic and unproductive measures.

Training Symposium for Veterans

Attention Military Small Business Entrepreneurs!

The National Veteran Small Business Coalition (NVSBC) created the Veteran Entrepreneur Training Symposium (VETS) to help you accomplish your small business goals. The conference will provide you with the information you need to navigate the Federal acquisition process – from the government perspective as well as from successful veteran small business owners.

May 29 – 31, 2019 in San Antonio, TX, is a Business Development Conference created by Veterans for Veterans.

Ten Exhibitor Slots still open! Already over 400 attendees signed up!

Register today at:
https://www.veterantrainingsymposium.com