This was posted last month, but I forgot to share it.
In order to run a quality organization, all you really need to measure is three things. Many organizations measure everything and anything and often, what’s being measured isn’t something you can do anything about. Learn about these big three measures and how to collect and use them to deliver on a continuous improvement culture.
http://ngs.edu/2014/11/24/cic-03-02-three-important-metrics-continuous-improvement-culture/