Just some quick thoughts this morning about processes.
Why do processes exist? For what purpose do we create a process–write down the step-by-step on how to do something?
In essence, so we do it the same every time.
But why? Why do we want to do it the same every time?
When you have determined that the process that you have created is effective and efficient, then you document it and ensure it is followed.
– Effective means when it is followed it delivers the best result possible.
– Efficient means when it is followed it delivers the lowest cost results possible.
If you don’t follow defined processes, you will probably get whatever you are doing done. However, it will probably not deliver everything you desire and will undoubtedly cost you more to get the work done.
Who are the worst offenders of not following a process?