Posts tagged American Society for Quality

Continuous Improvement Development for Leadership and Professionals

CIC Process Improvement

Train your leaders first to change the culture

Oftentimes we get leadership support to an initiative to change the culture, but they don’t have the actual skills to implement the changes they’re supporting.  Before you can expect your front-line employees to live a culture of continuous improvement, you have to develop your leaders, managers, and professionals.  Everything we’ve discussed over the past six blogs have built to this.  See how building a culture of continuous improvement starts with developing leadership and professionals.

http://ngs.edu/2014/06/20/building-culture-continuous-improvement-continuous-improvement-development-leadership-professionals/

Speaking

Stop Jumping to Do

Business Consulting Meandering Genius Speaking 1 Comment

SpeakingLast night I provided the Keynote Presentation to a packed house for the local ASQ Section.

Thanks to all that came out…I hope you enjoyed the presentation and took away some good information and a helpful tool.

Here are the slides for your review:

http://www.slideshare.net/johnknotts1/asq-keynote-presentation-pdca-planning-approach

Please take my survey and let me know if I was successful at anything.

https://www.surveymonkey.com/s/527XFXK

Remember to Follow my Blog and join with me on LinkedIn…those Tweeters out there can hook up too!  🙂

Speaking in May for ASQ

Business Consulting Meandering Genius Speaking Strategic Planning

I will be speaking at the upcoming May American Society for Quality Section meeting.

The location is the South Texas Blood and Tissue Center Donor Pavilion. The Donor Pavilion is up the road behind the Center itself. The date and time are Tuesday, May 13, 2013, at 6:00 to 8:00.

Stop Jumping To Do!

We are all project managers. When you think about the basics of a project, you can see that every day we manage projects. The question is, how well do you plan them?

John will share his simplified project planning methodology he developed when investigating a way of easily turning strategy into action. Not only will he share with you the simplified approach, but he will take you through an example of the approach and leave you with the basic planning tools you’ll need to apply this technique in every project you manage.

Here are the benefits of the approach:
• It’s easily repeatable.
• It ensures project success.
• It allows for simple timeline planning.
• It takes less than an hour the first time you use it.

Hope to see you there.

American Society for Quality has an exception policy!

Meandering Genius 1 Comment

On January 18th I took a moment to vent regarding ASQ’s membership policies (see previous blog).  I complained to ASQ regarding their policy and how I didn’t understand the rules they have around the membership policies–and that I didn’t agree with them.

Good on them.  They responded and explained their membership procedures, but also listened to my compliant as well.  Turns out, even with ASQ, every rule has its exceptions.  They researched my case, even contacting my local Section–thanks to them for standing by me–and I was granted an exception.  Officially, I will be upgraded to Senior status with ASQ.  Here are some excerpts from ASQ’s reply:

 

I want to thank you for your patience as we worked on a resolution for you related to your request for Senior Membership.  Your colleagues at the San Antonio section are greatly appreciative of all the hard work you have done for them and for your contributions to the local ASQ section.  They feel that your contributions to the Society are very deserving of Senior membership.

We are always happy to consider unique member situations.  As much as possible we try to account for these in our policies, but when they do not we have a process for exceptions, it just may take a little bit longer.  I hope you’ll consider updating your recent post to share the outcomes and let the quality community know that you’ve reached your favored resolution.

My faith in ASQ has been restored.  All I can say is that when something doesn’t seem right, challenge it.  That’s really what ASQ is all about anyway.

Thanks for listening.